Privacy policy

Dialing (248) 555-0103 is the whole front door

Royal Oak Water Damage Restoration runs no sign-up form, no customer account, and no comment box anywhere on this site. The front door is the phone line. Nothing here sets a cookie on your device, and no outside analytics or tracking script rides along with the page. The fonts and pictures load straight from our own server, not a third party's.

A change to any of that would show up on this page first, with a new date at the top.

What a dispatcher writes down

Call (248) 555-0103 and a dispatcher takes the number you are calling from, the street address of the property, and whatever you choose to say about the damage. Whether that particular call is recorded is not something this page states either way. Recorded or not, a caller always hears it stated at the start of the call.

What a web server notices on its own

A visit to this site leaves an ordinary trace with the hosting company behind it: which browser loaded the page, which address the request came from, which pages were opened, and roughly when. Running and securing the site is the only reason that trace gets kept.

Turning a phone call into a job

A call becomes a scheduled crew and a written estimate. The job record built along the way is the one an insurer may ask to see once a claim is filed. That same record stands as proof against a false claim about work Royal Oak Water Damage Restoration never did.

Three groups that might see part of the file

An insurer or an adjuster sees it when a customer wants that or the claim needs it. A subcontractor brought in to finish part of the job sees the slice needed to do that work. A court order or another legal demand can pull a record out of our hands. Outside of those three, nobody buys, rents, or otherwise gets Royal Oak Water Damage Restoration's customer files.

How long a file sits on hand

A job file sits on hand for as long as ordinary business sense and our insurance work call for, and that span moves job to job. A record an insurer or a regulator can still ask about stays put past that point.

Locking the file cabinet, so to speak

Only staff who need a file to do their part of a job can open it, and we hold each one with ordinary, reasonable care. There is no claim here that any storage system blocks every possible risk.

Reaching back out about your own file

Phone (248) 555-0103 to find out what we have on your property, to fix something wrong in it, or to have the file cleared out. One limit applies: a record the law or an insurance requirement forces us to keep stays, and we will say so plainly if that is the case for you.

What a search engine or a map app shows

A search result, a map pin, or a business directory entry can surface Royal Oak Water Damage Restoration's name, phone number, and city on its own. Those platforms set their own display rules, and this page has no say in them.

Not built with a young visitor in mind

This site speaks to adults who own property. Nobody under 13 is the intended reader, and no deliberate step here gathers data from a visitor that young.

Leaving this site through a link

Click through to a map tool, a directory, or another company's page, and you have left this policy behind. The site you land on answers for its own handling of your data.

A page that gets revised

Our practices move, so this page moves with them. The date printed at the top marks the revision you are reading now.

One line for a question

Phone (248) 555-0103 with anything this page left unclear.